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Reflective thinking · Imaginative learning

The Aphelion
Cycle.

Eight stages for exploring the patterns behind your choices. Taught through stories and mind-palace techniques, with practice designed to help you remember and apply the framework.

Lead a contact centre or customer-service team?
Help shape our first organisational offer.

One integrated framework · Eight stagesImaginative learning · Mind-palace techniquesEvery cohort · Co-facilitated by Shane and Josh
From understanding to application

A method you can
return to.

Knowing what you want to do and doing it are different challenges. Aphelion brings a reflective framework together with imaginative techniques designed to help you remember and work with what you learn.

Curiosity, Creativity and Clarity set the tone. The Cycle gives the exploration a structure.

Meet the eight stages →
NOTICE

Recognise the familiar.

Bring attention to recurring thoughts, interpretations and responses.

EXPLORE

Consider another way.

Use curiosity and imagination to explore possibilities beyond your first interpretation.

APPLY

Take it into experience.

Connect your understanding to an intentional next step, then reflect on what happens.

Built with your perspective

What keeps coming
back in your team?

Lead a contact centre or customer-service team? Tell us which challenges recur, what you’ve tried and what meaningful improvement would look like.

For outsourced BPOs and in-house customer-service teams.
Approximately 5 minutes. Follow-up conversation optional.

Our next step starts with listening.

Help shape our first
organisational offer.

Your experience will guide the problem we focus on, the learning format and the support we develop.

A research invitation. No purchase required.

Two founders, shared development

Different beginnings.
A shared method.

The Aphelion Cycle combines Shane’s Coherence Framework and Josh’s Imaginative Learning System in a co-developed curriculum. Both co-facilitate every cohort.

Meet Shane and Josh →

Every idea in this course is either established science or an openly flagged metaphor, and we tell you which.

Customer-service leadership research

Your experience.
Our starting point.

Question 1 of 10

Which best describes
your organisation?

Select one.

Help us build
something useful.